Return Policy

Thank you for shopping at Juchi Store. We value your satisfaction and have outlined our return policy to make your experience as smooth as possible.

Returns:

1. Eligibility:

   • To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Timeframe:

   • You have [insert number] days from the date of purchase to initiate a return.

3. Process:

   • To initiate a return, please contact our customer support at [email protected] with your order number and details. Our team will guide you through the process.

Refunds:

1. Refund Processing:

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

2. Refund Method:

   • If approved, your refund will be processed to the original method of payment within [insert number] days.

Exchanges:

1. Product Exchange:
   • If you receive a defective or damaged item, we will gladly exchange it for the same product. Please contact us within [insert number] days of receiving the item.

Contact Us:

If you have any questions or concerns about our return policy, please contact us at [email protected].

Thank you for choosing Juchi Store.